Another customer complaint?
Optimize your Sales & Marketing dollars by incorporating Best Practices
As the business owner, you're faced with problems on the daily and look for information to help you solve those problems. But what about your employees? Do they know what to do if a customer is screaming on the phone because your crew is late a second time? Or how to collect that large invoice that's now 90 days overdue? If not, they're likely bogging you down with these important, yet preventable, situations.
Developing best practices into your daily operations will ensure all problems are handled efficiently and quickly. Your employees will be able to handle those repeatable situations and will confidently bring ONLY challenges in need of higher level decision making, to you. Not only will this improve your companies performance and productivity but it will afford you, as the business owner, with additional freedom to focus on more higher level problem solving, which is an essential building block for your growing business.
In addition to handling problems more efficiently, best practices will help you to identify holes within your daily operations which allows you to clearly see where you need to direct your focus, saving you time & money. Plugging these holes will eventually decrease, or completely eliminate, those problems you're experiencing all too often. Your sales and marketing will end up costing you more time and money if you don't have a solid foundation with your daily operations to back them up.
How can we help your business
be more competitive?
"Very positive & committed individual,
always in pursuit of a solution to the problem"
- Josh Diffendall,
Business Development Manager of DreamHome Remodeling, Inc.
"Tiffany is transformative.
She is highly effective, engaging and inspiring.
- Lyndsey Clutteur Depalma,
Author "What to Expect When Starting a Business"
"Great attitude & work ethic!"
- Nish Patel,
Co-owner of restaurants Southern Hospitality, Magnolia, Scarlett Oak
CASE STUDY: An $8.5 million dollar revenue increase, by implementing focus on daily operations
Having just a good sales strategy can only get you so far...
Looking at the image to the right, you can see that from 2002-2012, there was inconsistent and stunted growth for this local home improvement company due to being purely sales & marketing focused.
Once the owner of Evolving Enterprises, LLC began working with the company and incorporated best practices into the daily operations, you can see consistent growth while surpassing net revenue from previous years.